Kimpton - Fitzroy London, an IHG Hotel

This hotel is a grand space in a perfect location. It's a glorious mixture of traditional and modern, offering just about anything and everything you might want or need (except no pool). We had a spacious room with plenty of amenities, snacks, etc. VERY comfortable, quiet, and beyond expectation. It was a total pleasure in every way. The attentive staff was welcoming, helpful, and always ready to answer questions about transit options, restaurants, shops, etc. My husband and I were treated like visiting royalty and loved every moment. Our room included FREE breakfast daily--a bountiful buffet of fresh and healthy options to start each busy day. We were able to borrow adapters to enable us to charge all our electronics, and felt totally safe coming and going. If /when we return to London, we'd absolutely stay at Kimpton Fitzroy.

The staff are absolutely brilliant. I read several reviews saying the same thing and my experience was nothing short of impressive. Everyone was extremely helpful, polite and welcoming. A 12pm checkout is very generous and we really appreciated the extra time in the morning. Breakfast was perfect - had seen a few reviews that worried me, but there wasn’t anything to complain about. The rooms, although small are extremely comfortable and the furnishings are carefully thought out and really beautiful! You can hear a bit of noise from below in the park facing rooms (especially loud if it’s an ambulance) but as a light sleeper I wasn’t that bothered! The view also makes up for it!

*Room - good size for single room, very comfortable bed. Coffee machine, tea kettle and fridge refilled daily was bonus. Very clean *Location - Piccadilly line tube station around the corner with direct access from Heathrow, also has step free access a bonus with luggage. Walking distance to Euston and Kings Cross/St Pancras train stations. Many sights and other tube stations are within walking distance also. *Staff - every staff member (apart from 1) was super friendly and helpful. Offered late check out and stored bags before overnight train. *Breakfast - was fantastic. Many hot and cold buffet options plus fresh made items and drinks. *Building - lovely historic building next to Russell Square. Many areas to lounge downstairs. All areas were immaculately clean.

Our stay began well when Marina checked us in. She was friendly, professional, and helpful. It was so nice to be made to feel welcome. As it was our first visit to London, we made use of the concierge desk almost daily. Sean and Joseph were especially helpful. Late night room service was a most welcome and useful benefit. The food at Fitz's was outstanding. The Kimpton Fitzroy is conveniently located at Russell Square adjacent to the Underground station and not far from King's Cross Railway station.

Kimpton Fitzroy is a stunning hotel. The staff were great from check-in for my birthday weekend to check out, especially the concierge dealing with multiple requests. The original room size was great with a huge bathroom, but stupidly I asked to change due to proximity with service facility, which probably wasn't an ongoing issue. Reception were quick to re-accommodate me. I was greeted with an unexpected birthday treat on arrival. Fitz's bar is also a big highlight. The hotel itself is a stunning building.